SHIPPING / STORE POLICY

SHIPPING

We ship using Canada Post Expedited.  Parcels generally arrive 2-3 days after dropping them at the Post Office.  Covid-19 is currently causing some delays.  We are charging a flat rate of $10 for shipping, unless the actual cost is lower.  For International shipping, please call us.

RETURN POLICY

Wools and yarns may be returned provided they are in an unused condition.  A store credit will be issued once the wool is in the store and its condition verified.

PICK UP

We can offer curbside pick-up between the hours of 10:00am and 2:00pm only.  Alternatively, porch delivery is available in some areas.  Please call for details.

PAYMENT METHODS

CREDIT

CASH

E-TRANSFER

PRIVACY

For Privacy details, please click here to view.